教你怎么开英语电话会议

作者:大鹤发表时间:2015-01-06浏览:4408
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  今天洛基小编分享的是商务英语中的电话英语知识。在开电话会议时,遇到听不懂的或者不知道怎么回答该怎么办呢?如果真的碰到这些问题了,那么就一起来学一下吧。相信你会大有收获的!

QQ截图20150106135837.jpg

  1,电话打进去以后先来报个名Hello.This is XX.

  2,没人搭理你,那继续等待。一般会议主持者会打进去比较早,基本会回一句:

  Hi, XX.

  3,如果有人How are you?那就回一句,I’m good./ I’m fine. Thank you. 教科书上的And you?就别加了。同理,也可以问别人How areyou?

  4,组织者看人来的差不多了,就总结下:We have XX, XX…. I think we can start the meeting.

  5,发现有个重要的人没来:Is XX on the line?

  6,开会前组织者会发会议日程,俗称Agenda,那开会就按照上面一条条来即可。对于项目会议来说基本就是各角色汇报下状态,然后对几个问题进行讨论。那么在过状态的时候基本的套路就是,之前干了啥,之后要干啥。

  7,开发人员汇报状态

  改bug情况:Thisweek we fixed xx defects. There are still xx issues in dev queue and we willfix them in next build. 或者We canfix x of them. Remaining defects will be delivered to QA next week.

  开发情况:We have finished technical design and next week we will startcoding.

  部署情况:Build xhas released to QA last Friday. Totally x defects and enhancements are includedin this build.

  8,测试人员汇报状态

  测试情况:This week we didfunctional testing / regression testing. Totally x defects are found in thisbuild. We will finish the testing by this Friday.

  如果是写文档:We are writing test case for x project this week and 50% hascompleted. We have reviewed the test case with developers and BA. Remainingtest case will be done next week.

  万能句:It’s on scheduleso far.

  9,之后讨论各种问题,因为情况复杂,很难归纳。但是基本问题就是围绕开发测试项目进度等等各个环节出现的问题。(过两天更新)

  10,对方来了一句没听清楚,可以说。Sorry, Could you repeat again?

  11,两个人都说话然后出现抢话后的寂静:xx,please go ahead.

  12,组织者问大家还有问题要讨论么:Any questions?可以回:No 或者I’m all set.

  13,信号不好有噪音:Excuse me. There are some backgroundnoises. I didn’t catch you. Would you pleasesay it again?

  14,掉线了重新返回:Sorry. I just dropped the line.

  15,实在听不懂时怎么办,不能老让人重复吧:I think the issue is toocomplicated and I will send an email to you after the meeting.

  16,被问到问题结果答不上来了,别愣着尴尬:I cannot give you the answernow. And I will check it and get back to you later. 或者 I will confirm with xx and send a email to you. 或者I’m not sure and I will doublecheck it after the meeting.

  17,对方描述了一个问题或者交代给自己一件事情,自己最好重复一下,避免信息丢失或者误解。

  小编教的英语会议知识大家都记住了吗?如果还想要学习更多的职场英语口语可以关注洛基小编每天在洛基官网上的学习资料分享哦。当然,如果你英语本身不怎么好,自学会很吃力哦,可以点击右面的马上免费报名,可获得老师指导和每天免费课程的试听体验!


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