商场中道歉和投诉的英语对话情景示范

作者:杵易发表时间:2015-03-02浏览:3560
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       商场中,面对你的顾客,你的消费者,往往谦逊礼让地解决问题是商家应该具备的基本 素养,而消费者就要学会如何为自己维权和投诉。今天,洛基英语的老师就教教大家道歉和投诉的英语对话。

       A: Oh, excuse me. I just spilled my coffee on your carpet.

  B: Don't worry about it.

  A: Anyway I want to pay for the cleaning.

  B: It's no big deal

  A: I have been waiting for Mr. T. Carpenter for thirty minutes.

  B: I'm sorry, but he's still in a meeting.

  A: Well, how much longer do you think he will be?

  B: Oh, he should be finished soon.

  A: I'm sorry I got angry at you at the party.

  B: That's too bad. Everyone will be disappointed.

  A: I'm sorry if I've caused any problem.

  B: No, no problem at all.

  A: I'm sorry I'm late. Have you been waiting long?

  B: No, I just got here.

  A: Oh, I'm terribly sorry, sir. Are you all right?

  B: I'm all right. Don't worry.

  A: Ouch!

  B: Oh, I beg your pardon.

       看完上面的情景对话,是不是感觉有些意思自己还没琢磨明白呢?所以,学习英语资料有一个大前提,那就是巩固你的英语基础。如果你想使自己的英语学习基础更加扎实,不妨试试我们的在线英语培训,只要在页面右边的窗口填写你的个人信息,我们的课程顾问会及时联系你!

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