购物英语:请问您的订单号是多少

作者:晓光发表时间:2015-04-23浏览:3624
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Lily:


Hello, Customer Service.


你好,客服中心。


John:


Hello. I bought the book "Home" from your website, but it misses some pages.


你好,我从你们网站买了一本《家》,但是页码不全。


Lily:


Could you tell me your order number?


请问您的订单号是多少?


John:


4-4-9-8-3-2-6-7-6.


四四九八三二六七六。


Lily:


OK, the title of the book is "Home", right? All the copies of this book have already been sold, but we can still offer you a refund.


哦,是《家》对吗?这本书已经卖完了,不过我们可以给您安排退货。


John:


Alright, how can I get the refund?


好,怎么退呢?


Lily:


A staff member will come to your house to issue you the refund, as soon as it's possible.


我们的工作人员会尽快上门给您退货。


John:


OK. When exactly can I expect your staff member to arrive?


好的。大概什么时候会来呢?


Lily:


There has been a large amount of orders recently, so it might take a few days. But we will try to make it within three days.


因为最近订单很多,所以可能需要几天时间。不过我们尽量安排三天之内给您退货。


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